Data Protection

This Privacy Policy covers the collection and use of personal data

This Privacy Policy covers the collection and use of personal data which may be collected upon establishment of contact, for example if you visit our website, request, book, purchase services or call us. Please take a moment to read the document below which informs you of how Fender Herbert Hotel Edelweiss GmbH handles your personal data, what kind of data is collected at all, how and for what purpose such data is used, to whom Fender Herbert Hotel Edelweiss GmbH forwards such data and how FENDER HERBERT HOTEL EDELWEISS GmbH protects your personal data.

Your personal rights are of utmost priority, and FENDER HERBERT HOTEL EDELWEISS GmbH makes every effort to protect said rights.

Of course, any further obligations under data protection legislation that go beyond this Privacy Policy remain unaffected.

Why does FENDER HERBERT HOTEL EDELWEISS GmbH collect personal data and how long is personal data retained?

FENDER HERBERT HOTEL EDELWEISS GmbH collects and uses your personal data in order to offer you an exemplary customer service in connection with your stay in the hotel business of FENDER HERBERT HOTEL EDELWEISS GmbH, enable convenient access to our website and providing you with optimal service offers. Moreover, your personal data helps FENDER HERBERT HOTEL EDELWEISS GmbH to keep you informed about the latest product announcements, special offers and other developments which, in our judgement, might be of interest to you.

If you are not interested in being kept informed about the latest developments as well as current product and service information, you can communicate this to us at any time.

Your personal data is retained as long as this is necessary to render the aforementioned services or where FENDER HERBERT HOTEL EDELWEISS GmbH is additionally obliged to retain such data based on mandatory legal regulations.

What data is collected?

There is a number of situations in which your personal data can help FENDER HERBERT HOTEL EDELWEISS GmbH to offer you a better service. For example, you could be asked for personal information when starting a transaction. The information requested from you will always only be details that are relevant for the respective situation. This includes, but is not be limited to, name, postal address, phone number, e-mail address and preferred method of contacting you or credit card details. Moreover, FENDER HERBERT HOTEL EDELWEISS GmbH collects information for market research purposes to become more familiar with its customers, thus enabling it to offer them a more effective service. Furthermore, FENDER HERBERT HOTEL EDELWEISS GmbH collects personal data about the customers' activities on its website. Using such data, FENDER HERBERT HOTEL EDELWEISS GmbH can determine what information is actually useful for its customers and in which of its website areas and online services its customers are most interested.

When does FENDER HERBERT HOTEL EDELWEISS GmbH disclose personal data?

FENDER HERBERT HOTEL EDELWEISS GmbH takes the protection of your personal rights very seriously. FENDER HERBERT HOTEL EDELWEISS GmbH assures you that FENDER HERBERT HOTEL EDELWEISS GmbH neither sells nor rents your contact details to other providers. In order to offer you an exemplary service, FENDER HERBERT HOTEL EDELWEISS GmbH may disclose your personal data to companies which, however, are obliged to protect such data in line with this Privacy Policy. Occasionally, it may be advantageous for FENDER HERBERT HOTEL EDELWEISS GmbH to provide other companies working for FENDER HERBERT HOTEL EDELWEISS GmbH with certain personal data in order to provide you with products and services in the name of FENDER HERBERT HOTEL EDELWEISS GmbH. Such companies may assist us, in particular, in processing information, execute customer orders, deliver products, manage and maintain customer data, provide a customer service, evaluate your interest in the products and services of FENDER HERBERT HOTEL EDELWEISS GmbH, conduct customer research or perform customer satisfaction surveys. Such companies, too, are obliged to protect your personal data in line with this Privacy Policy and relevant laws on the protection of personal rights. Moreover, FENDER HERBERT HOTEL EDELWEISS GmbH may be required to disclose your personal data based on mandatory legal provisions or official orders.

How does FENDER HERBERT HOTEL EDELWEISS GmbH protect your personal data?

FENDER HERBERT HOTEL EDELWEISS GmbH takes precautions, including administrative, electronic and physical processes, to protect your personal data against loss, theft and misuse and against unauthorised access, dissemination, alteration and destruction.

Some website areas of FENDER HERBERT HOTEL EDELWEISS GmbH use the SSL (Secure Sockets Layer) industrial standard for encryption. This ensures the confidentiality of your personal details and of credit card data in transactions via the Internet.

You, too, can personally assist us and take corresponding precautions to ensure the protection of your personal data on the Internet. You should always ensure that you use a safe web browser and to enable the related web browser settings to protect your personal data.

Integrity of Your Personal Data

FENDER HERBERT HOTEL EDELWEISS GmbH has taken precautions to ensure that your personal data is always correct, complete and up to date for the envisaged processing purposes. Of course, you have the right to have the personal data provided by you checked for its correctness and up-to-dateness and, if need be, to request alteration at any time. You can help us in ensuring that your contact details and preferences are correct, complete and up to date. You can also request a copy of your personal data by contacting us using the e-mail address specified below.

Our company-wide commitment to the protection of your personal rights

As already mentioned, FENDER HERBERT HOTEL EDELWEISS GmbH takes the protection of your personal rights very seriously. To ensure the security of your personal data, the present guidelines are provided to all relevant employees and security measures to protect personal rights are strictly implemented within the company.

The website contains links to websites of other companies. FENDER HERBERT HOTEL EDELWEISS GmbH is not responsible for the handling of the personal rights by such companies. FENDER HERBERT HOTEL EDELWEISS GmbH thus recommends that you enquire with such companies about their privacy policy.

SSL Encryption

For security reasons and to protect the transmission of confidential contents, such as queries you send to us as website operator, the services of this website use SSL encryption. You can recognise an encrypted connection by the address line in the browser changing from “http://” to “https://” and by the lock symbol in the browser line. If the SSL encryption is enabled, the data you transmit to us cannot be accessed by third parties.

By using the services of FENDER HERBERT HOTEL EDELWEISS GmbH, you consent to the use of the data collected about you in the manner described above and for the purpose specified above. By changing the settings of your browser software accordingly, you can prevent cookies from being saved; please note, however, that you may not have full access to all services of FENDER HERBERT HOTEL EDELWEISS GmbH in this case. In addition, you can prevent Google from collecting and processing the data generated by the cookies relating to your use of the services of FENDER HERBERT HOTEL EDELWEISS GmbH (incl. your IP address) by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB(link is external)

Please refer to the privacy policy of Google for further information about the handling of user data at Google Analytics: https://support.google.com/analytics/answer/6004245?hl=en(link is external)